sheenam mujoo
I approach design through the dual lens of customer experience and business impact, delivering value for both.
I lean towards designing simple, functional and scalable platforms that facilitate Human - Ai collaboration.
Product
designer, storyteller
❤️
curious & authentic !
Hello !
I'm a Product Designer working for Tiimely in South Austalia.
Some things about me:
- Driven by a love of travel, my work took me around the globe and eventually brought me to South Australia. Since graduating from Pratt, New York, I have taken every opportunity to live and work in 5 countries across 3 continents.
- In my professional life, I look for complex problems to solve and where I can learn and develop the most. I’ve taken on many different types of projects, including designing buildings, tiny homes, websites, mobile apps, and content for online marketplaces. No matter what I’m working on, I’m very invested. I identify anyone I can learn from, as well as problems that I care about and try to optimize every step of the process.
- In my ex–lives as an Architect, I helped improve the luxury stay experience in regional SA; co-designed Perth's garden getaway, Mill Green, and was part of the design team for the George Lucas Museum of Narrative Arts, in the United States.
❤️ You can email me and I do usually reply.
Don't just take my word for it.
Hear from my peers and supervisors about what makes me a great addition to their team.
Sheenam's one of the most talented designers I've worked with. She has a passion for great design that is immediately apparent in the work she has completed. Couple those skills with her joyful personality and you can see why she is going places!
Sheenam and I worked together at 10 Design for approximately 15 months in Hong Kong. She was professional, diligent, career focused and a very well respected team member. Further, she was also really fun to work with and was very active socially. She was a pleasure to work with and I wish her all the best with her current and future career in Australia.
“ Sheenam is fantastic "
She was extremely responsive. Went over & above and did long hours and overtime for the project.
I am very pleased with the current / submitted design and would like her to continue on the next phase of the project.
Sheenam is an exceptionally talented designer whom I've had the pleasure of working with. During our time working at Woods Bagot 2 years ago together on Mill Green, a major precinct revitalisation project in Perth, she brought a lot of energy and enthusiasm to the team. It was clear from the start that her high calibre skills would make a difference to the design process. In a short timeframe, she quickly picked up the project narrative, and the technical skills required for achieving the design outcomes. When faced with project challenges, she was quick to problem-solve, facilitate the design process, and generate intuitive solutions. Her passion and hard work are inspiring and admirable.
Sheenam's biggest strength is her ability to identify when a mistake has been made, and pivot quickly to adapt, resolve and push forward. Her humility and willingness to listen is one of the reasons she stands out as a strong designer. More-over, she is just a delight to work with. Her positive attitude and engagement with other team mates makes her a great team player. Her peer feedback from others in her team is phenomenal!
I hope we work together again in the future.
Following is the work I've been creating, and what I'm learning along the way
To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information on each case study. Every project has been re-interpreted and re-configured. All the information is my own and does not necessarily reflect the views of any firm or the brand I’ve collaborated with.
increase 20% user adoption for digio's website
PRODUCT DESIGN / 2022
introduction
DigIO is updating their website https://digio.com.au/ to include their new design practice offering.
This project was done as part of the 2 Stage Interview process with Pretzel Lab@Australia.
my role
Gathered and evaluated user requirements to create wireframes, prototypes, mockups for handover to the Development team.
the team
Lead designer, 1 Content Designer,
1 Product Manager, 3+ engineers.
timeline
June 2022 - July 2022
Overview
Get in touch for more details
MAKE BOOKINGS SWIFTER FOR PET OWNERS
MOBILE DESIGN / 2021
introduction
Pet Doc is an appointment booking tool originally designed for a small businesses. Overtime, its user base evolved and the existing experience couldn't handle the emerging use-cases and scale across industry verticals. In 2022, we set out to redesign the product to make it a delightful, modern app that works equally well for everyone.
my role
Responsible for research, concept design, user testing and delivery of key UX artifacts.
the team
Solo designer with guidance from a Lead designer, 1 Content Designer,
1 Product Manager, 2+ engineers.
timeline
Sept 2021 - Nov 2021
Overview
The new onboarding flow addresses our critical issue of high drop-off rates during setup. With a step by step guided flow, users are familiarised with setting up their pet's profile and the first service they avail. This helps avoid a cold start when users land on the product for the first time.
Impact
Bookings grew by 70% over the last year.
It helped hundreds of Vets reach Pet Owners (and vice-versa) so that they can offer virtual consultations, schedule appointments & walk-ins with social distancing & crowd control and ensuring business as usual through the pandemic.
Get in touch for more details
